Channels
Trama attends where your customer is. We started with WhatsApp because it's the dominant channel in travel agencies, and we're progressively adding more channels.
Trama attends where your customer is. We started with WhatsApp because it's the dominant channel in travel agencies, and we're progressively adding more channels.
| Channel | Status | Available on |
|---|---|---|
| Available | All plans | |
| Instagram DMs | Coming soon | Pro and Business |
| In development | Business | |
| Web widget | In development | Business |
One agent, multiple channels
The same agent attends on all channels with the same information, the same style, and the same logic. No matter what channel the customer writes from, the experience is consistent.