Turismo e IA
Yaco Peralta
AI won't replace travel agents. It gives the human part back
I joined the first Huella Infinita Conecta to talk about AI and travel. Here's the video and what we distilled for your agency's day to day.
Yaco PeraltaFor tourism businesses
The tourism AI that replies
An AI employee trained in tourism that lives in your chats and organizes your sales process automatically.
10:23
trama.
Channels
Connect with
Claude
ChatGPT
ClaudeChatGPTThe inquiries arrive.The problem is what happens next.
When every inquiry sits loose across WhatsApp or email, selling comes down to memory and manual follow-up.
0%
don't know what percentage of their queries end in a sale.
0 out of 10
manage queries from memory, with no real visibility into the process.
0 min
window to respond before a lead goes cold.
Your inbound agent works like another member of the team
It's one of the pieces of Trama: the one that answers. It replies, qualifies, and routes every inquiry ready to sell. Your team just closes.
New customer
From any channel
Hi, I'd like to find out about a trip to Cancun for July
09:41 ✓✓
Hi! Cancun in July, great timing. How many people are traveling and do you have an estimated budget?
09:41
There are 2 of us, around USD 2,000 between us. All inclusive if possible
09:42 ✓✓
Data detected
Cancun
July
2 pax
USD 2,000
All inclusive
And that's only what comes in through your channels. See what else the agent works with
For a business like ours, where every message matters, having tools like this truly makes the difference.
Trama's AI is making a real difference in our sales: it helps us reply faster and give a much closer experience to every traveler.
We're very happy: it changed the way we work. Everything is much simpler for us and for our customers, who need a fast response.
The WhatsApp bot replies fast, at any hour. But the real difference is the built-in CRM: everything stays in order and no inquiry slips through.
Travel companies working with Trama
An agent is only useful if it knows what you sell.
You load your catalog once. From there the agent knows what to offer, where every inquiry gets logged, which quote to send and who to write back to.
Hi! I want to go to Bariloche in July, there are 2 of us
Great! What dates are you looking at, and what budget per person?
The 12th to the 19th, up to USD 1.500 each
Qualified opportunity92
- Destination
- Bariloche
- Dates
- 12–19 jul
- Travelers
- 2
- Budget
- USD 1.500 p/p
LMAssigned to Lucía M.
Agents
It replies the moment an inquiry lands, asks what needs asking and leaves it ready to close: qualified and with a rep assigned.
Bariloche · 7 nochesUSD 1.240
Caribe · 10 nochesUSD 2.980
Salta · 4 nochesUSD 890
Catalog
So the agent knows what to offer. You load it once.
New
Qualified
Won
CRM
So no inquiry is left loose in a chat with no owner.
cotizacion.pdf
vivi.trama.link/q/8f2
Opened 2 min ago
Quotes
To send the price. The PDF you already made becomes a page with your brand, and it tells you when they opened it.
42 customersApprove
WhatsApp campaigns
BetaTo write back to the ones who didn't buy. Trama tells you who it's worth writing to and what to say. You approve.
vivi.trama.link
Bariloche
Caribe
Salta
Offers Link
To show everything you sell. A single link, on your own youragency.trama.link.
Add an AI employee to your team.
Your CRM, catalog, mini-site, and panel are free. You only pay for the agent, trained for tourism, based on your inquiry volume.
Starter
Your first AI assistant, ready to sell.
$83/mo
$990 · Billed today
1 channel of your choice
Up to 80 opportunities per month
+ $2.50 per extra opportunity
Customer & opportunity CRM
Product catalog
Offer Link
Dashboard & metrics
Basic support
Pro
Most popularFor teams selling across several channels.
$166/mo
$1,990 · Billed today
3 channels included
Up to 250 opportunities per month
+ $2.00 per extra opportunity
Customer & opportunity CRM
Product catalog
Offer Link
Dashboard & metrics
Direct support via WhatsApp
Business
Unlimited Trama, tailored to your operation.
$374/mo
$4,490 · Billed today
Unlimited channels
Up to 600 opportunities per month
+ $1.50 per extra opportunity
Customer & opportunity CRM
Product catalog
Offer Link
Dashboard & metrics
Dedicated account manager
How much can you earn with Trama?
Plug in your business's numbers and see the return.
Calculate my returnPrices do not include taxes.
More inquiries
Trama closes more of what already comes in. Want more coming in?
A curated network of ads and marketing partners, vetted by us. The same ones already working with agencies that sell with Trama.
Frequently asked questions
What every travel & tourism business asks before getting started with Trama.
Trama is an AI platform with agents specialized in tourism. You connect your channels (WhatsApp, your website, email, and social) and your Trama assistant starts responding to queries instantly, 24/7, using your operation's language. It organizes incoming conversations, qualifies every lead, and hands them off to the sales rep with the full context ready, so there's no need to make the customer repeat anything. And it stays around after the handoff: it reminds the rep of pending follow-ups, logs the quotes they send, and gives them the customer's history whenever they need it.
Ideas to sell more over WhatsApp
Cases, lessons, and analysis on how LATAM tourism businesses use AI to reply, quote, and close faster.
Add Trama to your team today.
Trama is your AI employee, an expert in tourism. Start free with the tools and add the agent whenever you're ready.