Trama - Documentation
Trama is an AI agent specialized in tourism that handles your business's WhatsApp inquiries 24 hours a day, qualifies every lead, organizes your commercial operation, and alerts your team only when there's a real sales opportunity.
Getting started
The essentials to understand Trama and get it up and running.
The Agent
How your inbound agent responds, qualifies, and hands off.
Operations
Pipeline, opportunities, follow-ups, and business traceability.
Customers & Campaigns
Customer profiles, reactivation, and campaign organization.
Channels
WhatsApp, Instagram, Messenger and the rest of the channels, and how to set them up.
Roles and permissions
What each role sees and can do, and how to configure visibility.
Plans & Support
Plans, support tiers, and key definitions for using Trama.
Add Trama to your team today.
Trama is your AI employee, an expert in tourism. Start free with the tools and add the agent whenever you're ready.