Trama Agents

An expert agent for every stage of your sale

They answer, qualify and follow up on every inquiry your tourism business gets. They work on your catalog, your customers and your pipeline: they know what you sell and who you're selling to.

The CRM, the catalog and your Link are free. Agents switch on when you want to sell more, and they're billed per opportunity.

InquiriesLiveAnswers every message that lands, qualifies it and hands it to you ready to close.
BookingsSoonTakes on availability and the operational back-and-forth that eats your day today.
Post-saleSoonStays with them after the purchase: reminders, questions and the follow-up that brings them back.
Why it matters

Whoever answers first wins the sale

That isn't a marketing line: it's how people planning something buy today. They ask in several places at once, whenever they get a free minute, and go with whoever gives them something useful first.
23:40

The inquiry lands at night

Your team sees it at nine the next morning. By then they've decided, and they didn't decide with you.

×5

The same message, in five places

It isn't won by whoever replies «hi, let me check» first. It's won by whoever replies with the date, the price and the availability.

24/7

Answering fast doesn't scale

For a day, you can. Every day, at every hour, without dropping the customers who already bought from you: you can't.

The commercial chain

A sale isn't lost in one single place

It's lost in three: the inquiry that goes cold, the booking pieced together by hand and the customer who never comes back. Trama puts an expert agent on each one.

Inquiries

Live

Answers every message that lands, qualifies it and hands it to you ready to close.

Bookings

Soon

Takes on availability and the operational back-and-forth that eats your day today.

Post-sale

Soon

Stays with them after the purchase: reminders, questions and the follow-up that brings them back.

Live today

The Inquiries agent

First in the chain and the one you can switch on already. Here's what it does, end to end, with a real inquiry.

It answers the moment it lands

At any hour, on any channel you've connected. It doesn't reply from a canned script: it understands what the person is looking for and answers with what you actually sell, straight from your catalog.

WhatsApp
Instagram
Messenger
Web

New customer · WhatsApp

Hi! Do you have anything for Cancún in July? There are 2 of us

23:40 ✓✓

Hi! We do. There's a departure on July 12th. Here's the one that fits two best:

From your catalogCancún · 7 nightsAll inclusive · Jul 12USD 1,980 pp

23:40

Answered at 23:40. The same night it landed.

It tells buyers apart from browsers

Not every inquiry is worth the same, and your team can't treat them alike. The agent scores each one from what the person actually said (destination, dates, how many, budget) and leaves out the ones going nowhere.

Today's leadsNow

Maria G.Bariloche

4 adults + 2 kids · Easter · USD 800/pax

0

Lucía P.Caribbean

Family · January · USD 1,200/pax

0

Carlos R.Europe

2 pax · September · open budget

0

Anonymousjust browsing

No destination · no dates · no budget

0
3 qualified
1 filtered

It routes it to you ready to close

The opportunity reaches your salesperson with everything in it and an owner already assigned. Nobody asks again what the customer already answered, and nobody has to go dig it out of the chat.

New qualified lead

30 seconds ago

92

Maria G.

Bariloche, Easter
4 adults + 2 kids
USD 800 per person
LM
Routed to Laura M.
View summary

No follow-up questions needed. No digging through chats.

They don't work alone

An agent without context is a chatbot

Yours know what you sell, to whom and through which channel. Some of it comes with the platform and some is contracted separately. Here it says which is which.

For a business like ours, where every message matters, having tools like this truly makes the difference.

Matías H.Adrizzio Turismo

Trama's AI is making a real difference in our sales: it helps us reply faster and give a much closer experience to every traveler.

Guillermo B.Viví Travel

We're very happy: it changed the way we work. Everything is much simpler for us and for our customers, who need a fast response.

Micaela B.Catania Viajes

The WhatsApp bot replies fast, at any hour. But the real difference is the built-in CRM: everything stays in order and no inquiry slips through.

Matías L.Neoweek

Travel companies working with Trama

How you pay

You pay per qualified opportunity, not for using it

No per-user licence and no hidden monthly minimum. The agent charges when it does its job: when an inquiry turns into an opportunity with data, a score and an assigned salesperson.

Free, always

  • The CRM and the full pipeline
  • The catalog, with photos and prices
  • Your offers Link
  • Your team, with their roles

Paid

  • The Inquiries agent, per qualified opportunity
  • The channels it answers on, beyond the ones your plan includes
  • Your team's WhatsApp numbers, beyond the ones included

An opportunity is billed once it's qualified: with its data, its score and its salesperson. An inquiry that never gets there is never billed.

See all pricing
Questions

About the agents

No. Your current WhatsApp stays the same, with your usual customers, your history, and your tone. Trama uses its own, new, dedicated number for the assistant. You put that number in paid ads, in your Instagram link when you feel comfortable, and it captures new leads. Your current one stays for your loyal customers. Two reasons, and the first one matters most. Your current number has years of relationship with clients who know you. If we put the AI there, long-time customers feel they lost the closeness they earned with you. The second reason is technical: the WhatsApp Business API requires a dedicated number so the assistant can run 24/7 without colliding with human replies in the same chat. A prepaid SIM is enough.

Your next inquiry can answer itself

Create your free account, load what you sell and switch the agent on whenever you want to stop losing the inquiries that land after hours.

Start free

No card to start. The agent is billed per opportunity, with no surprise fixed costs.