More than one chat
WhatsApp Business handles one WhatsApp number. Trama handles WhatsApp, Instagram, Messenger and the web.
trama.
Trama or WhatsApp Business for selling trips
WhatsApp Business is the official app for your business number, with catalog and labels in the chat. Trama qualifies the trip inquiry and hands it to the seller.
WhatsApp Business facts verified on October 20, 2026.
23:40
L
Lucy R.
online
Hi! How much is Bariloche in July? We're 2 adults and an 8 year old
What changes between Trama and WhatsApp Business
The inquiry, qualified
Trama's agent writes down destination, dates and travelers, and hands the inquiry to the seller.
A CRM behind the chat
WhatsApp Business sorts chats with labels. Trama adds a CRM with opportunities and unlimited members.
Point by point
WhatsApp Business facts verified on October 20, 2026.
| Topic | trama.Trama | |
|---|---|---|
| Price | ||
| Price | Free planMessaging channels are on the paid plans, from 139 USD a month. | Free (Better pick on this point)Has paid features, such as Meta Verified. |
| Channels | ||
| Channels | WhatsApp, Instagram, Messenger, web (Better pick on this point)1, 3 or 6 channels, by plan. | WhatsAppYour own mobile or landline number. |
| Number history | Not importedContacts and opportunities come in by CSV. | Restored (Better pick on this point)Messages, files and contacts, when moving from WhatsApp. |
| AI agent | ||
| AI agent | Qualifies the trip inquiry (Better pick on this point)Destination, dates and travelers, saved to the opportunity. | Meta Business AgentFor eligible businesses, in some markets. |
| CRM and team | ||
| Catalog | Catalog for tripsThe agent uses it to answer and quote. | Product catalogOptional price and collections. |
| Sorting chats | CRM with opportunities (Better pick on this point)Unlimited members on every plan. | Labels and quick repliesUp to 20 labels and 50 saved replies. |
Price
Price
trama.Free planMessaging channels are on the paid plans, from 139 USD a month.Free (Better pick on this point)Has paid features, such as Meta Verified.
Channels
Channels
trama.WhatsApp, Instagram, Messenger, web (Better pick on this point)1, 3 or 6 channels, by plan.WhatsAppYour own mobile or landline number.Number history
trama.Not importedContacts and opportunities come in by CSV.Restored (Better pick on this point)Messages, files and contacts, when moving from WhatsApp.
AI agent
AI agent
trama.Qualifies the trip inquiry (Better pick on this point)Destination, dates and travelers, saved to the opportunity.Meta Business AgentFor eligible businesses, in some markets.
CRM and team
Catalog
trama.Catalog for tripsThe agent uses it to answer and quote.Product catalogOptional price and collections.Sorting chats
trama.CRM with opportunities (Better pick on this point)Unlimited members on every plan.Labels and quick repliesUp to 20 labels and 50 saved replies.
Which one fits you
Choose Trama if
- You sell trips and the inquiry has to reach a seller qualified.
- You answer on WhatsApp, Instagram, Messenger and the web.
- You want a CRM with the whole team in it.
Choose WhatsApp Business if
- Your customers write on WhatsApp and that chat is enough.
- You want catalog, labels and quick replies in the official app, for free.
- You want to keep that number's history when moving from WhatsApp.
How to move to Trama
Your contacts and opportunities come along. Chat history from the previous system is not imported.
- 1/3
Export a CSV
Download contacts and opportunities from the system you use today.
- 2/3
Import it into Trama
Kommo, HubSpot and Pipedrive files are recognized. Up to 10,000 rows.
- 3/3
Connect your channels
WhatsApp, Instagram, Messenger and the web, with your catalog loaded.
Frequently asked questions
Yes, the app is free to download and use. It has paid features, such as the Meta Verified subscription.