What your team sells stops leaving with the phone
Each rep connects the WhatsApp they already use and keeps talking the same way. Trama captures both ends of every conversation, including what they type on their own handset, and keeps it on the business's side.
In beta: free for now. Once it leaves beta it will be a paid add-on.
Half your sales live on somebody else's phone
It leaves with the person
When a rep leaves the team, the conversations, the prices they quoted and the customers they were working go with them.
Nobody knows what was promised
A customer comes back three months later and there's no way to know what they were quoted, at what price or for which dates.
None of it reaches the business
What was said isn't on any board. The only part that exists is whatever somebody remembered to copy over by hand.
You connect a number and what was already said shows up
Connecting brings up to six months
Meta replays the number's history the moment it's linked. So day one doesn't start empty: it starts with what your team has been saying for the past half year, sorted and searchable.
Both ends get saved
Including what the rep types on their own handset, which is exactly what no webhook integration ever gets to see. And it's anchored to the person: change phones or reconnect and the history doesn't split in two.
Do you have anything for Bariloche in September?
We do! Sending you three options with prices right now.
Typed on the handset
It stays anchored to Lucía M. If she reconnects, the history is still one.
And the agent will sit next to the rep
The agent replies from that number
SoonIt answers when the rep isn't around, and goes quiet the moment the person starts typing.
The CRM writes itself from those chats
SoonDestination, dates and budget come out of the rep's conversation and land on the customer's record by themselves.
This isn't a promise in the air: on Instagram and Messenger coexistence already works this way. The agent answers, steps aside when a person replies and the CRM fills itself in. What's left is bringing it to WhatsApp.
What the business sees, and what it doesn't
Work conversations only
What's captured is what goes through the linked WhatsApp Business. The person's personal chats never come in and are never visible.
They're told before connecting
Sign-up shows what will be stored and who will be able to read it, and records that the person agreed.
Their owner cuts it off
The connection is removed from the rep's WhatsApp Business, not from Trama. It's their phone: the last word is theirs.
Free for now
Once it leaves beta it will be a paid add-on with its own price. We'll tell you before anything changes: no charge switches on by surprise.
See the agentAbout coexistence
Connect the first number and see what was inside
Link one rep's WhatsApp and within minutes you have half a year of conversations on the business's side.
In beta, free for now. No card.